No returns and/or exchanges for used or open box product. Returns for un-opened and un-used product in its original packaging may be returned within 14 days of receiving; restocking fee(s) may apply.
Mailing address: (do not ship any product back without an RMA, it will be returned/refused at senders expense)
For all returns, you must obtain a Return Merchandise Authorization (RMA) number from HID Kit Pros before shipping any item(s) to us. Please do NOT ship anything to HID Kit Pros without first obtaining an RMA number; all shipments without an RMA number will be returned to the sender. To obtain an RMA number and further instructions, please email using the link at the bottom of this page.
If return item(s) for refund, return shipping is at the purchasers expense. Original price of item(s) purchased will be refunded less shipping/handling charges. There may be a 20% restocking fee for all item(s) not returned in their original condition with all original packing.
Please note that all shipments sent to HID Kit Pros must be labeled with an RMA number (see above).